Early-stage startups and traditional businesses moving to modern tools. Teams of 5 to 100 people, from early stage to starting to scale. If your workflows feel messy, fragmented, or held together manually and it's starting to bottleneck growth, we're built for you.

How is this different from hiring a freelancer or another AI agency?

Most freelancers and agencies expect you to show up with a defined scope. We don't. We are operators ourselves, and we've been the person inside the startup solving these exact problems. You get a real thinking partner, not just a vendor.

What if I don't know exactly what I need?

Completely normal. That's actually where we do our best work. You don't need a brief or a project plan. Just walk us through your current workflows, what's working, and what isn't. We start with a diagnostic to find the root causes.

What does the free audit include?

A 30-minute diagnostic call. We review your current setup, identify bottlenecks, and highlight quick wins. You walk away with a clear picture of what's fixable, an outside perspective on your operations, and honest recommendations. No pitch deck. No pressure.

How long does a typical project take?

Depends on complexity. Simple automations or dashboards: 1-2 weeks. End-to-end systems like outreach pipelines or support automation: 3-4 weeks. Advanced builds with self-improving AI: 4+ weeks.

How do you price projects?

By project, not by the hour. After the initial audit, we scope the work and give you a fixed price. No hidden costs, no surprises. Most projects start at $3,000 and go up based on scope and complexity.

It's just the two of you. Can you handle this?

Yes, and that's intentional. We've both operated as the single owner of ops, growth, and systems inside fast-moving startups. You work directly with us on every project, not a junior team you never met.

What if it doesn't work?

Every project starts with clear scope alignment and defined deliverables. We include a testing and adjustment phase before handover. You try it, we refine it, and we don't hand it over until it works. After that, you own everything. No lock-in.

Medium ComplexityCustomer ExperienceSaaS4 weeks delivery

Self-Updating Help Center

Watches support conversations, spots gaps in your docs, flags articles that have gone stale, and drafts new ones when features ship.

15 min

Per Article

Auto

Gap Detection

Stale

Article Flagging

Ship

Day Docs

Self-Updating Help Center - Workflow

Production

Self-Updating Help Center

97.8% success

1,247 runsLast: 1 hr ago

Integrations

Make.com

Claude API

Intercom

Notion

Stats

Nodes

Edges

New support pattern detected

Make.com

Support Monitor

Status

Running

TypeTrigger

Executions1,247

node-1

Ticket patterns

Claude API

Gap Analysis

Status

Running

TypeAction

Executions1,184

node-2

Missing docs

Intercom

AI Drafting

Status

Running

TypeAction

Executions1,122

node-3

Article drafts

Notion

Knowledge Base

Status

Running

TypeAction

Executions1,059

node-4

All systems operational

4 nodes3 connectionsv2.4.1

The Problem

The Challenge

Support kept answering the same questions because the docs were either outdated or just didn't exist. Features shipped without documentation, and nobody had time to write it.

How We Fixed It

Our Solution

Hooked up Intercom to pull support conversations and spot recurring questions using Claude.

Built a gap analysis that compares what people are asking against what's already in the Notion help center.

Set up auto-flagging for stale articles based on product changelog and ticket trends.

When a new feature ships, Claude drafts a help article from release notes and recent support context.

Drafts land in Notion with status tracking so someone can review before publishing.

Tools & Infrastructure

Tech Stack

Make.com

Connects Intercom, Claude, and Notion with conditional logic and scheduling.

Claude API

Reads support patterns, spots gaps, and writes article drafts.

Intercom

Source of support conversations and recurring question data.

Notion

Where help articles live, with status tracking and review workflows.

Impact & Outcomes

The Results

15 min

Per Article

Down from 2-3 hours. The AI draft just needs a human pass before publishing.

Auto

Gap Detection

Spots missing documentation by comparing support questions against existing articles.

Stale

Article Flagging

When the product changes, outdated articles get flagged before anyone has to notice.

Ship

Day Docs

Features get a documentation draft the same day they go live.

Want results like these?

Book a free ops audit and we'll show you exactly where automation can transform your workflows.

Book a Free Ops Audit

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